Refund policy
We want you to love your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Item must be unused
- Item must be in original condition
- Item must be in original packaging
Restocking Fee
A $3 restocking fee will be deducted from your refund.
Non-Returnable Items
- Items marked as final sale
- Used or worn items
- Items returned after 14 days
Refunds
Once your return is received and inspected, we will notify you of approval.
If approved:
- Refunds are issued to your original payment method
- Please allow 3–7 business days for processing after approval
Exchanges
If you received a defective or incorrect item, contact us and we will make it right.
How to Start a Return
Contact us at: hello@pearlrodeo.com